L298n Privacy Policy — User Information Protection
This policy explains how l298n collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform. Last updated: January 2026.
1. Information We Collect
When you use the l298n platform, we collect several categories of information to provide you with a smooth, secure, and personalised experience as a Malaysian user.
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and the password you set. This information is used to verify your identity, process transactions, and keep your account secure.
Device & Browser Information
We automatically collect technical information when you access the platform, including device type, operating system, browser type, IP address, screen resolution, and language settings. This helps us optimise the platform experience, especially for smartphone users in Malaysia.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect details such as your bank account holder name, registered bank account number, and transaction records. We do not store full credit or debit card details — only the information required for local payment processing such as FPX and DuitNow.
Usage Data
We record in-platform activity including pages visited, bets placed, session duration, games played, and navigation actions. This data is used exclusively for platform improvement and internal analytics.
2. How We Use Your Information
L298n uses the information collected solely for legitimate purposes directly related to the delivery of platform services. We do not sell users' personal information to any third party for marketing or commercial purposes.
Your information is used for the following purposes:
- Account management: Processing your registration, login, identity verification, and account settings management.
- Transaction processing: Verifying and processing deposits and withdrawals in MYR via local Malaysian payment methods.
- Platform improvements: Analysing usage patterns to improve the interface, performance, and content of the l298n platform.
- Security and fraud prevention: Detecting suspicious activity, preventing unauthorised access, and protecting user accounts.
- Service communications: Sending important notifications related to your account, transactions, or policy changes via email or in-platform notices.
- Legal compliance: Complying with legal and regulatory requirements applicable in Malaysia when required by the relevant authorities.
3. Cookies & Tracking
The l298n platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.
Types of Cookies Used
- Session cookies: Stores temporary login information while you are using the platform. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your preferences such as language and display settings so you do not have to reconfigure them on every visit.
- Analytics cookies: Helping us understand how users interact with the platform through aggregated, anonymised data.
You can block or delete cookies through your browser settings. However, blocking certain cookies may affect login functionality and navigation within the l298n platform.
4. Data Storage, Security & Sharing
Data Storage
Your personal information is stored on protected servers and is accessible only to authorised l298n personnel. We retain your data for as long as your account remains active, or as long as necessary to fulfil the purposes stated in this policy, or to comply with applicable legal requirements.
Security Measures
L298n employs a range of technical and organisational security measures to protect your personal information, including SSL encryption for all data transmissions, role-based access controls, and continuous system monitoring to detect unusual threats. While we take all reasonable precautions, no data transmission system over the internet can be guaranteed 100% secure.
Third-Party Sharing
L298n does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share necessary information with:
- Local payment processors such as FPX and DuitNow to securely facilitate MYR transactions.
- Technical service providers who assist us in operating and maintaining the platform, bound by strict confidentiality agreements.
- Malaysian government authorities or law enforcement bodies where required by law or court order.
5. User Rights, Policy Changes & Contact Us
Your Rights as a User
As a registered l298n user, you have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: If any of your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
- Deletion: You may request the deletion of your account and personal information, subject to data retention requirements under Malaysian law and the platform's operational needs.
- Objection: You have the right to object to the processing of your information for any specific purpose stated in this policy.
To submit any request relating to your rights, please contact the l298n support team by email at [email protected]. We will process your request within 14 business days.
Changes to the Privacy Policy
L298n reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any material changes via their registered email address or a prominent notice on the platform's home page. The date of the last update will always be displayed at the top of this page. Continued use of the platform after such changes take effect constitutes your acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how l298n handles your personal information, please contact us by email at [email protected]. You may also refer to our FAQ page for answers to questions most frequently asked by Malaysian users.
Questions About Your Privacy?
Check our FAQ section for quick answers on how we protect your data, or log in to manage your l298n account settings.